Privacy Policy

Last updated: October 25, 2025

1. Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Name, email address, and contact information
  • Account credentials and authentication data
  • Payment and billing information
  • Store and product information
  • Customer data from your stores

Usage Information

We automatically collect information about your use of our Service:

  • Log files and access patterns
  • Device and browser information
  • IP addresses and location data
  • Analytics and performance metrics

2. How We Use Your Information

We use the collected information to:

  • Provide and improve our Service
  • Process payments and manage subscriptions
  • Communicate with you about your account
  • Provide customer support
  • Analyze usage patterns and optimize performance
  • Comply with legal obligations

3. Information Sharing

We may share your information with:

  • Service Providers: Third-party services that help us operate our platform (payment processors, fulfillment partners, cloud infrastructure)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your information:

  • SSL encryption for data transmission
  • Secure database storage with encryption at rest
  • Regular security audits and penetration testing
  • Access controls and authentication measures
  • Incident response and breach notification procedures

5. Data Retention

We retain your information for as long as necessary to provide our Service and comply with legal obligations. You may request deletion of your data at any time.

6. Your Rights (GDPR Compliance)

If you are a resident of the European Union, you have the right to:

  • Access: Request copies of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your personal data
  • Portability: Receive your data in a portable format
  • Object: Object to processing of your personal data
  • Restrict: Request restriction of processing

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your logged-in session
  • Remember your preferences
  • Analyze usage patterns
  • Provide personalized content

You can control cookie settings through your browser preferences.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers.

9. Children's Privacy

Our Service is not intended for children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or through our Service.

11. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Data Protection Officer: [email protected]
Address: 123 Business Ave, Suite 100, City, State 12345

12. Third-Party Services

Stripe (Payment Processing)

Payment information is processed by Stripe. Review Stripe's privacy policy at https://stripe.com/privacy

Fulfillment Partners

Order fulfillment data is shared with our trusted logistics and fulfillment partners to ensure timely delivery of products to your customers.

AWS (Infrastructure)

Our Service is hosted on Amazon Web Services. Review AWS privacy policy at https://aws.amazon.com/privacy/