Privacy Policy

1. Introduction

Sell With boost ("we", "us", or "our") operates the website at https://www.sellwithboost.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.

By using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account information: Name, email address, and profile photo when you register (directly or via Google sign-in).
• Listing content: Startup name, description, URL, logo, cover images, category, tags, and other metadata you submit.
• Contact form submissions: Name, email address, subject, and message content when you use our contact form.
• Reviews and comments: Text content, ratings, and replies you post.
• Payment information: Processed directly by Stripe. We receive a transaction ID, plan type, and payment status — we never see or store your credit card number.

2.2 Information Collected Automatically

• Log data: IP address, browser type and version, operating system, referring URL, pages visited, and timestamps.
• Cookies and local storage: See Section 5 below.
• Analytics data: Aggregated usage data collected through Google Analytics (see Section 6).

3. How We Use Your Information

We use the information we collect to:

• Operate, maintain, and improve the Service.
• Create and manage your account.
• Process payments and deliver purchased features.
• Display your listings and profile to other users.
• Send account-related notifications (approval, rejection, payment confirmation).
• Send our newsletter, if you have opted in (you can unsubscribe at any time).
• Respond to your questions, comments, and support requests.
• Detect and prevent fraud, spam, and abuse.
• Analyse usage trends to improve the user experience.
• Comply with legal obligations.

4. Data Sharing and Third-Party Services

We do not sell, rent, or trade your personal information. We share data with third parties only as necessary to operate the Service:

We may also disclose information if required by law, to enforce our Terms of Service, or to protect the rights, property, or safety of Sell With boost, our users, or the public.

5. Cookies and Local Storage

We use the following types of cookies and browser storage:

Strictly Necessary (always active)

• Session cookie — maintains your login state and CSRF protection.
• cookie_consent (localStorage) — remembers your cookie consent preference.

Analytics (consent required)

• _ga — Google Analytics identifier. Expires after 2 years.
• _gid — Google Analytics session identifier. Expires after 24 hours.

These analytics cookies are only set after you click "Accept all" on our cookie banner. You can withdraw consent at any time by clearing your browser's local storage or cookies, which will cause the banner to reappear.

6. Google Analytics

We use Google Analytics 4 to understand how visitors interact with our site. We use Google Consent Mode v2, which means:

• Until you accept analytics cookies via our cookie banner, Google Analytics operates in a restricted mode and does not store analytics cookies on your device.
• If you accept, Google may set cookies to collect data such as pages visited, time on page, referring website, and approximate location (derived from IP address).

You can opt out of Google Analytics at any time by:

• Clicking Decline on our cookie banner (or clearing your local storage to see it again).
• Installing the Google Analytics opt-out browser add-on.

7. Google reCAPTCHA

We use Google reCAPTCHA v3 on certain forms (registration, login, contact) to protect against spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. This data is used to determine whether you are a human or a bot.

Use of reCAPTCHA is subject to Google's Privacy Policy and Terms of Service.

8. Data Retention

• Account data: Retained for as long as your account is active. Deleted upon account deletion request.
• Listing data: Published listings remain visible while active. Removed listings are soft-deleted and may be retained for up to 90 days before permanent deletion.
• Payment records: Retained for up to 7 years for tax and legal compliance.
• Contact form messages: Retained for up to 2 years, then deleted.
• Server logs: Retained for up to 90 days.
• Analytics data: Google Analytics data retention is set to 14 months.

9. Data Security

We take reasonable measures to protect your personal information, including:

• HTTPS encryption for all data in transit.
• Encrypted sessions and secure cookies.
• Passwords hashed using bcrypt.
• Access controls limiting who can view user data.
• Regular security reviews of our codebase and infrastructure.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data and account.
• Restriction: Request that we restrict processing of your data in certain circumstances.
• Portability: Request your data in a structured, commonly used format.
• Objection: Object to processing of your data for certain purposes.
• Withdraw consent: Where processing is based on consent, you may withdraw it at any time.

To exercise any of these rights, contact us at [email protected] or via our contact form. We will respond within 30 days.

11. International Data Transfers

Our Service is hosted in the United States. If you are accessing the Service from outside the United States, your data may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Service, you consent to such transfers.

12. Children's Privacy

The Service is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that information promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page. For significant changes, we may also notify you by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact

If you have questions or concerns about this Privacy Policy or our data practices, contact us at:

• Email: [email protected]
• Contact form: https://www.sellwithboost.com/contact